Brand Certified
Highcroft Veterinary Centre - Ashton
4.7(195 reviews)
Certified by Highcroft Veterinary Centre - Ashton • May 24, 2026
Business Details
15 Duckmoor Road, Bristol, South Gloucestershire
BS3 2DD, United Kingdom
Certified by Highcroft Veterinary Centre - Ashton • May 24, 2026
+44 1179 530707
Certified by Highcroft Veterinary Centre - Ashton • May 24, 2026
https://www.cvsvets.com/south-west/highcroft-veterinary-centre-ashton
Certified by Highcroft Veterinary Centre - Ashton • May 24, 2026
About
Certified by Highcroft Veterinary Centre - Ashton • May 24, 2026
VeterinarianEmergency Veterinarian ServiceCVS Group Plc
Here at Highcroft Veterinary Centre we are a small animal practice who offer: SignVideo - Deaf BSL service, The Heathly Pet Club, Pet insurance, Nurse clinics, Pet passports/Animal Health Certificates, Repeat prescriptions, Ambulance service across the wider Bristol area.
We are RCVS accredited as a Small Animal General Practice, welcoming Birds of prey, Cage and aviary birds, Cats, Dogs, Ferrets, Guinea pigs, Rabbits, Reptiles, Small furries. We are passionate about animal care and making sure your pets receive the best possible veterinary healthcare.
Location
Certified by Highcroft Veterinary Centre - Ashton • May 24, 2026
Highcroft Veterinary Centre - Ashton
15 Duckmoor Road, Bristol, South Gloucestershire
BS3 2DD, United Kingdom
Hours
Certified by Highcroft Veterinary Centre - Ashton • May 24, 2026
Monday8:30 AM - 6:00 PM
Tuesday8:30 AM - 6:00 PM
Wednesday8:30 AM - 6:00 PM
Thursday8:30 AM - 6:00 PM
Friday8:30 AM - 6:00 PM
Saturday8:30 AM - 12:30 PM
SundayClosed
5/25/20268:30 AM - 6:00 PM
Reviews
4.7
195 reviews
5 stars
165
4 stars
20
3 stars
3
2 stars2
1 star
5
- SASue AFeb 28, 20265.0This is a small, very friendly vet surgery. The lovely receptionists go out of their way to help you. I have spent a fortune on my elderly cat, but the prices would be the same everywhere. After my cat was established on her medication, they did suggest buying this online which has saved me quite a lot of money. My vet Jenny has been excellent with my grumpy cat, and very thorough in investigation and treatment of her health conditions, despite my cat putting up quite a fight at times!!
- EGEmma GreenhowFeb 16, 20265.0Wonderful vets. I haven’t needed to go often but just recently my elderly cat had a funny turn. I was able to get an urgent appointment the same afternoon (a Friday) for an examination and a follow-up the next Monday morning for a blood test. Both vets and the nurse we saw were wonderful, very thorough, took their time and were so gentle and kind with my cat (and me!) and explained everything. I wouldn’t hesitate to recommend this surgery. The receptionists are helpful and welcoming and it’s a calm atmosphere.
- NFNellie FarhoudiFeb 9, 20265.0Always have had a great experience with this veterinary practice. All the staff are really friendly and the nurses and vets are so helpful and wonderful to our cats.
- MSMolley ScobleDec 6, 20255.0Had our cat checked out yesterday evening and everyone was so kind and warm. June is very anxious so we waited in the car and the receptionists were understanding . Ana the vet was efficient, kind and reassuring and June was relaxed throughout.
- RBRebecca BroomMar 25, 20221.0Not to be trusted! My pet was given the wrong vaccination, even though it was made very clear exactly what he was supposed to have and the receptionist even put my pets name on the correct vaccine. I stated to the vet exactly which vaccine my pet was to have in the appointment qnd she still give the wrong vaccine! They are now denying any record that I even asked for it, even though I have evidence that I did. They just want to brush this under the carpet and get rid of me to save their backs! Extremely insensitive & unkind responses from clinical director Robert Parry-Hall, can tell he's not learnt any customer service skills yet!
Frequently Asked Questions About Highcroft Veterinary Centre - Ashton
Do I need to make an appointment?
All consultations are by appointment only, so please call us to discuss your pet's needs and arrange an appointment.
Can I call your practice for advice?
If you have any concerns about your pet's health, please call us. Whilst our team can provide some guidance over the phone, we recommend booking an appointment for a more thorough evaluation.
Will my pet insurance cover the costs of treatment?
Treatment is tailored to each pet, so insurance coverage may vary. We would advise contacting your pet insurance provider to confirm what is covered.
How much will my pet's treatment cost?
Treatment costs vary based on your pet's needs. We will always provide a cost estimate before proceeding with any treatment. Please call us for more details.
How do I register with your practice?
Registration is easy: simply complete the form on our website, or call us and let our receptionist know you'd like to become a client.
How do I make an appointment?
Booking an appointment is simple—just give us a call!
How do I make a complaint?
We strive to always offer top-quality service, so if something isn't right, please let us know as soon as possible. For formal complaints, you can contact the practice in person, by phone, or in writing.
Do I need to make an appointment to visit Ashton Veterinary Surgery?
Yes, all consultations are by appointment only. Please call us to discuss your pet's needs and arrange an appointment.
Can I call Ashton Veterinary Surgery for advice about my pet's health?
You can call us for guidance, but for a thorough evaluation, we recommend booking an appointment.
How can I register my pet with Ashton Veterinary Surgery?
Registration is easy: complete the form on our website or call us and let the receptionist know you'd like to become a client.
What payment methods are accepted at Ashton Veterinary Surgery?
We accept Apple Pay, BACS, Cash, Check, Direct Debit, Maestro, Mastercard, and Visa.
What are the opening hours of Ashton Veterinary Surgery?
We are open Monday to Friday from 8:30 AM to 6:00 PM, and on Saturdays from 8:30 AM to 12:30 PM. We are closed on Sundays.
Does Ashton Veterinary Surgery offer pet insurance services?
Yes, we offer MiPet Cover pet insurance and participate in The Healthy Pet Club.
What types of animals does Ashton Veterinary Surgery care for?
We care for birds of prey, cage and aviary birds, cats, dogs, ferrets, guinea pigs, rabbits, reptiles, and small furries.
I am visiting Ashton Veterinary Surgery and want to grab a coffee nearby. Is there a cafe close by?
Yes, A One Cafe is nearby and offers coffee and American-style food—perfect for a visit before or after your appointment.
Are there any parks near Ashton Veterinary Surgery where I can walk my dog?
Yes, Luckwell Park is a nearby attraction where you can enjoy a walk with your dog before or after your visit.
If I need pet services such as dog walking or boarding nearby, where can I go?
Dog Tales is a nearby pet service offering dog walking and pet boarding, convenient for pet care around your visit to Ashton Veterinary Surgery.
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